Effective date: January 1, 2026
By accessing santeemasonry.com, requesting a quote, or engaging Santee Masonry ("we," "us," or "our") for any services, you agree to be bound by these Terms and Conditions. If you do not agree, do not use this Site or engage our services. These Terms apply to all visitors, customers, and others who interact with Santee Masonry.
Santee Masonry is a licensed masonry contractor providing residential and commercial masonry services in Santee, CA and the surrounding San Diego region. Services include, but are not limited to, foundation repair, chimney repair, tuckpointing, brick and stone work, retaining wall construction, driveway pavers, walkway construction, fireplace installation, concrete block walls, masonry restoration, and outdoor kitchen masonry.
All services are subject to a written scope of work agreed upon before work begins. We reserve the right to decline any project at our discretion.
All estimates are provided in writing and reflect the scope of work described at the time of the estimate. Estimates are not binding contracts. A signed written agreement is required before any work begins.
Estimates are valid for 30 days from the date issued unless otherwise noted. After 30 days, pricing may change due to material costs or availability.
If conditions at the job site differ materially from what was described at the time of estimate - for example, hidden damage discovered during work - we will notify you of any changes to scope or price before proceeding. No additional charges will be applied without your written or verbal approval.
Work is scheduled based on availability after a signed agreement and, when required, permit approval. We will provide you with a projected start date at the time you approve the written agreement.
If you need to cancel or reschedule, please notify us as soon as possible. Cancellations made with at least 48 hours notice will not incur a cancellation fee. Cancellations with less than 48 hours notice may result in a trip or scheduling fee, which will be communicated to you at the time of scheduling.
We may reschedule work due to weather conditions, permit delays, or other circumstances outside our control. We will notify you as quickly as possible if a rescheduling is necessary.
Payment terms are specified in the written agreement for each project. Typically, a deposit is required before work begins, with the remaining balance due upon project completion. Specific amounts and timing are stated in your project agreement.
We accept payment by check, bank transfer, or other methods specified in your agreement. Accepted payment methods will be confirmed in writing before work begins.
Invoices not paid within the timeframe specified in your agreement may be subject to a late fee of 1.5% per month on the outstanding balance, or the maximum rate permitted by California law, whichever is less. You agree to pay reasonable collection costs, including attorney fees, if collection action is required.
When the scope of work requires a permit under local or state building codes, we will notify you and include permit fees in your written estimate. We will apply for and manage the permit process on your behalf. You agree to provide reasonable access to your property for required city or county inspections. Work requiring a permit will not be considered complete until the permit has been closed and any required inspections have passed.
We warrant our workmanship against defects in materials and labor for a period specified in your written project agreement. This warranty does not cover damage resulting from acts of nature, misuse, modifications made by others, normal wear and tear, or events outside our control.
Manufacturer warranties on materials supplied by third parties are passed through to you where available. We make no additional representations about the durability of third-party materials beyond what the manufacturer warrants.
To the fullest extent permitted by law, Santee Masonry shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to our services or this Site, even if we have been advised of the possibility of such damages.
Our total liability for any claim arising out of or related to our services shall not exceed the total amount you paid us for the specific project giving rise to the claim.
You agree to provide accurate information about your property and the conditions relevant to the work. You agree to provide reasonable access to the work area on scheduled work days.
You are responsible for securing or relocating personal property, vehicles, or pets in the work area before work begins. We are not responsible for damage to items left in the work area that were not disclosed to us before the project started.
All content on santeemasonry.com - including text, images, and graphics - is owned by or licensed to Santee Masonry. You may not reproduce, distribute, or use our content for commercial purposes without our written permission. The information on this Site is for general informational purposes only and does not constitute professional advice for your specific situation.
This Site and its content are provided "as is" without any warranty of any kind, express or implied. We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components. We reserve the right to modify, suspend, or discontinue the Site at any time without notice.
If a dispute arises between you and Santee Masonry, we both agree to first attempt to resolve it informally by contacting us at projects@santeemasonry.com. We will make a good-faith effort to resolve any concern within 30 days of receiving your written notice.
If the dispute cannot be resolved informally, it will be submitted to binding arbitration in Santee, CA, under the rules of the American Arbitration Association, unless you and we agree otherwise in writing. The arbitrator's decision shall be final and binding. Nothing in this section prevents either party from seeking emergency equitable relief from a court where necessary.
These Terms and Conditions and any disputes arising from them are governed by the laws of the State of California, without regard to its conflict of law provisions. You consent to the exclusive jurisdiction of the state and federal courts located in San Diego County, California, for any matters not subject to arbitration.
We reserve the right to update or modify these Terms at any time. When we do, we will update the effective date at the top of this page. Continued use of the Site or our services after changes are posted constitutes your acceptance of the revised Terms. We encourage you to review this page periodically.
Questions about these Terms can be directed to: